All services provided and assured by the Company are subject to full realization
of payment prior to departure. If payment to the Company is made by cheque,
the Package/ tour component will b e delivered only after realization of cheque.
The Company has right at any time and for any reason: (a)To cancel a tour
package/tour component prior to the date of departure and if it does so,
its liability shall be limited to refunding all the money paid by the
Tourist, towards the tour package / tour component. (b)To amend, alter,
vary or withdraw any tour, holiday, excursion or facility, it has advertised
or published, or to substitute a hotel of similar class if it is deemed advisable
or necessary. In either case the Company shall not be liable for any damages,
additional expenses or consequential loss suffered by the Tourist/Group.
No person, other than the Company, in writing has authority to vary, add,
amplify or waive off any description, representation, terms and conditions
set forth herein or in brochure of the Company, or other terms & conditions
regarding tour booked by the Tourist with the Company.
In the event of the Company exercising its right to amend or alter any tour
advertised in their brochure or any other media after such tour or holidays has been
booked the Tourist shall have right: (a)To continue with the tour or holiday as amended
or altered. (b)To accept any alternative tour or holiday which the Company may offer.
In neither of the above cases shall the Company be liable to the Tourist/Group for any
damages, additional expenses and consequential loss suffered by the Tourist/Group.
The Company shall in no circumstances whatsoever be liable to the Tourist/Group: (a)Any
death,
personal injury, sickness, accident, loss, delays, increased expenses or consequential
damages by any misadventure or otherwise caused. (b)Any act, omission or default of any
hotelier, carrier, travel component supplier or other person or by any servant or agent
employed by the travel component supplier who may be engaged or concerned in the
provision
of accommodation, refreshment, carriage facility or service for the Tourist/Group,
howsoever
caused. In this clause the expression “however caused” includes negligence on the part
of any person.
No liability on the part of the Company arising in any way out of this contract in
respect of any tour, holiday or excursion facility shall exceed the total amount
paid or agreed to be paid for the tour, holiday, package/ tour component or excursion,
and shall in no case include any consequential damages or additional expenses
whatsoever.
The prices quoted by the Company in its brochures / quotation are in US Dollars
or equivalent in foreign currency (local currency of the foreign country / countries
being visited). The Company reserves the right to amend these prices in case of
currency fluctuation and changes in various rates of exchange and or fuel cost
before departure, and to surcharge accordingly. All such increases in price
must be paid for in full.
It is the responsibility of the Tourist/Group to check and hold valid travel
documents like passport and Visa till the end of the tour. In case any travel
document like visa is refused, expires or is cancelled by the authorities, the
tour participant will have to meet all the contingencies arising therefrom and
to meet all expenses consequential thereto. The Company will have no responsibility
whatsoever in respect of the above matters. It is the responsibility of the
Tourist/Group to check and hold valid travel documents like passport and
Visa till the end of the tour. In case any travel document like visa is refused,
expires or is cancelled by the authorities, the tour participant will have to
meet all the contingencies arising therefrom and to meet all expenses consequential
thereto. The Company will have no responsibility whatsoever in respect of the above
matters.
The Cost of Ticket does not include any Insurance Premium. The Tourist/Group will have
to pay any such premium at their own cost.
All tour programmes and packages/ tour components are subject to laws,
rules and regulat/Group are on tour and back. The Company will have no
responsibility in respect of any condition brought about by any such laws, etc., or due
to act of God.
Any complaint by the Tourist (including complaint on behalf of passengers of the Group
submitted by
the Tourist) in connection with or arising out of the tour must be notified to the
Company in
writing within twenty one (21) days from the end of the tour. No claim or complaint made
thereafter
shall be entertained in any circumstances. No individual complaint of passenger of the
Group shall
be entertained directly and therefore same must be made only by The Tourist who is a
leader of the Group.
All claims, disputes and litigation relating to the tours arranged or co-coordinated by
the Company
shall be construed according to current Indian laws only and shall be subject to
jurisdiction of courts in Delhi only.
Check in / Check out. Most hotels worldwide observe 1400-1600 Hrs. as Check-in time &
1000-1200 Hrs.
as Check out time. If the Tourist/Group arrival is before or departure is after the
normal
check-in or check-out time, the Company is not responsible for additional charges levied
by
the hotel or travel component supplier and such charges are to be settled by the
Tourist/Group directly with the hotel or travel components supplier.
The Company will not be liable to any passenger for refund, compensation
or claim for shortage of tour days or for cancellation, postponement or
re-routing of any particular scheduled transport service due to any reasons
including fog. The rules in respect of cancellation charges or refund will
be applicable. The tickets are issued, subject to conditions herein.
Star classification of Hotels as 5 star, 4 star and so on is provided to the Company by
the supplier of the hotel travel component and the Company endeavor to validate and
authenticate this information in utter good faith. The Company cannot be held liable
for wrong and inaccurate information provided to the Company. Descriptions,
photographs, sketches and list of amenities/facilities are also provided and this
information is obtained from the supplier of the hotel travel component.
Generally one suitcase not exceeding 20 kgs. and one piece of cabin baggage not exceeding
5 kgs is permitted. But, it is always advisable to check with the specific Airlines/Overseas
Tour Operator/Transporter. Allowance may vary from transporter to transporter. As is the
common practice, one piece of luggage is to be with linear dimensions (Length + Height + Width)
not exceeding 45 inches. The Transporter may charge extra amount for the excess baggage.
Against loss or late delivery of baggage payment for the same is subject to conditions laid
down by the airline/overseas tour operator/hotel. The Company will not be liable to the
passenger for any case of late delivery or loss of baggage weather caused by any
airlines, tour operator or hotel or by anyone else.
Number of meals including breakfast are always corresponding to the number of
nights booked by the Tourist in the hotel. Hotels do not provide breakfast on
the day of arrival. The Company reserves the right to change the meal arrangement
if circumstances make it necessary to do so. The meals are preset and choice of menu is not
available.
Packages: Wherever transportation is
provided on basis of Seat in Coach (SIC) same is on sharing basis. Sightseeing Tours: Transportation is
provided on the basis of Seat in Coach (SIC) same is on sharing basis or Private vehicle basis
depending upon the tour/tour option booked. Airport Transfer: Transportation is
provided on the basis of Seat in Coach (SIC) same is on sharing basis or Private vehicle basis
depending upon the transfer/transfer option booked.
The Company suggests the Tourist/Group to carry holiday spending
money partly in currency, partly in traveler cheques. It is advisable to
arrange the same at least a week before departure. Traveler cheques are safest
way to carry money as they are easily cashed for a small service charge and
an be replaced, if they are stolen or lost. The Company will not be responsible
for any loss of exchange / Currency.
The Company is acting as booking agent for the overseas tour operator / travel
component supplier and is travel agent only. The information given in the
brochure is as accurate as the Company can make it. The Company’s brochure
descriptions are of amenities normally available. However, circumstances can
change due to events beyond the control of the Company. Major roadwork, etc.,
may necessitate route changes. Where the Company knows of these sufficiently in
advance, the Company will notify the Tourist/Group. Route changes could also
be necessitated due to natural calamities. The Company does not control or
operate any Airline, neither do the Company owns or controls any shipping
company, coach or coach company, Hotel, transport and other facility or
service ingredients, travel component in tour package/ tour component availed
by the Tourist/Group. Since the Company only selects and co-ordinates travel
component, the Company shall not be liable for any injury, death, loss, deficiency
in service or damage, if any, caused by any act or omission of the management or
employees or any independent contractor of any airlines, shipping company etc.
Declaration for Basic Travel Quota (BTQ)
I declare that the information given above by me are true and correct to my knowledge.
I declare that the exchange applied for together with the exchange already availed
does not exceed $10,000/- in this financial year. I further confirm, that I am a Resident
Indian Citizen and intent to return to India. I further undertake that the transaction
is not designed to contravene or evade the provisions of the Foreign Exchange
Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions
issued under the Act.
Declaration for Business Travel (BT) Liberalized Exchange Rate Management System (LERMS)
It is certified that the expense for the above trip are being met by the company/ firm.
We undertake that the foreign exchange withdrawn will be used for the purpose stated above.
We further undertake that the transaction is not design to contravene or evade that
provisions
of the Foreign Exchange Management Act, 1999 or any of the
Rules/ Notifications/ Directions issued under the Act.
For international hotel booking.
I/we authorize Book My Holiday to remit my tour cost through your bank out of my/our tour
Quota
(i.e LRS) to overseas agent for tour hotel accommodation and tour management. I/we are
Enclosing here with the list of passengers alongwith the other documents required for the
same.
Declaration for individual under LRS: I declare that the information given above by me is
true and correct
to my knowledge I declare that the exchange applied for together with the exchange
already availed does not exceed US$ 2,50,000/- in this financial year. I further confirm,
that I am Resident Indian Citizen and intend to return to India. I further undertake that
the transaction is not designed to contravene or evade the provisions for the Foreign
Exchange Management Act, 1999 (42 of 1999) or any of the Rules/Notification/Directions
issued under this Act.
Cancellation charges per person will be applicable as follows:
Packages
If cancellation is made any time not less than11 days prior to departure, 20% or Rs.
12,500/- (whichever is higher) shall be deducted.
If cancellation is made 10 to 05 days prior to departure, 50% of tour cost shall be
deducted.
If cancellation is made 05 to 01 day prior to departure, 75% of tour cost shall be
deducted.
In case passenger is no show at the time of departure, 100% of tour cost shall be
deducted.
Cancellation charges for Star Cruises booking shall apply as per star cruises
cancellation rules.
Cancellation charges for Air Asia bookings shall apply as per Air Asia cancellation
rules.
Sightseeing Tours & Airport Transfers
If cancellation made between 0 – 2 days prior to the day of departure – 100%
cancellation charge
If cancellation made between 3 – 7 days prior to the day of departure – 25% cancellation
charge
If cancellation made is greater than 7 days prior to the day of departure – No
cancellation charge
(Cancellation policy may vary with the Sightseeing Tour or Airport Transfer booked)
Travel tour packages/travel tour components that you are intent to book from us are
of such nature where one has to undertake considerable amount of walking
and physical activity to enjoy them. All tours involve long hours of travelling
and some tour components may include theme park activities such as speed boat
rides, balloon rides and other adventure sports which are suitable only for
medically/physically fit persons. We therefore, forewarn heart patients,
pregnant women, senior citizens, persons those requiring special care,
patients of respiratory disorder, persons suffering from arthritis, blood
pressure and diabetes, not to undertake tour. There will be no medical help
that can be provided during such tours. It is therefore advised not to
venture if any person requires special medical attention during the tour.
There is no luggage assistance and it is expected every tourist to manage
his own luggage. Some of the tourist products are without elevators/escalators
and one may has to use stairs.
Inspite of the above mentioned warning tourist who undertakes tour at his own
volition and risk, Book My Holiday’s will not be responsible for any medical
complication that may arise during the tour. Not only this, one has to be
medically fit and energetic to undertake tour packages. You must therefore
satisfy yourself by undergoing medical checkup and obtain medical fitness
certificate from your registered medical practitioner.
The Company will not be liable to any passenger for refund, compensation or
claim for shortening of tour in relation to tour shown in itinerary or
any cancellation, route change or postponement or delay of any airlines
due to aby reason whatsoever including fog or bad weather and the
tickets/package are issued subject to the conditions herein.
PACKAGE PAYMENT PROCEDURE
Online Booking Procedure
To book online, you need to make payment as per the minimum booking
amount specified in “Book Online” section of this package OR Rs. 10,000/- per person.
As soon as you make an online booking, you will receive a booking voucher in your email.
You will receive a call from our support staff about your booking status.
We will start the process at our end while you sit back at home and dream about your
holiday.
The balance payment would be collected as per the case mentioned below:
If you are booking within 10 days of date of travel,
You will need to make payment of 100% of the tour package cost/ tour components
costs at time of booking process is undertaken.
Any amendment or cancelation made by traveler would be chargeable as per
cancellation policy.
If you are booking within 10 – 20 days of date of travel,
You will need to make payment of 75% of the tour package cost / tour components
costs at the time of booking process is undertaken.
Any amendment or cancelation made by traveler would be chargeable as per
cancellation policy.
Balance payment will be required to be paid at the time of confirmation of
booking.
If you are booking within more than 20 days of date of travel,
You will need to make payment of booking amount of Rs. 20,000/- per pax at the
time of booking process is undertaken.
Any amendment or cancelation made by traveler would be chargeable as per
cancellation policy.
Balance payment will be required to be paid at the time of confirmation of
booking.
If your booking is having tour components which needs guaranteed
booking as per stipulated condition,
You will need to make payment of 100% of the tour package cost/ tour components
costs at time of booking process is undertaken.
No cancellation will be allowed once booking is made even if by some reason
short payment has been made. The tourist will have to
make entire payment whether he or she travels or not.
You will be kept informed at every step of the process like:
When your visa is successfully done.
Your hotel rooms are booked.
Your Flights are confirmed.
Any other inclusion in the package.
Once the entire package formalities are completed at our end, our representative will
deliver the package to your door steps.
Standard Booking Procedure (in case of Offline Bookings)
If you are booking within 10 days of date of travel,
You will need to make payment of 100% of the tour package cost/ tour components
costs at time of booking process is undertaken.
Any amendment or cancelation made by traveler would be chargeable as per
cancellation policy.
If you are booking within 10 – 20 days of date of travel,
You will need to make payment of 75% of the tour package cost / tour components
costs at the time of booking process is undertaken.
Any amendment or cancelation made by traveler would be chargeable as per
cancellation policy.
Balance payment will be required to be paid at the time of confirmation of
booking.
If you are booking within more than 20 days of date of travel,
You will need to make payment of booking amount of Rs. 20,000/- per pax at the
time of booking process is undertaken.
Any amendment or cancelation made by traveler would be chargeable as per
cancellation policy.
Balance payment will be required to be paid at the time of confirmation of
booking.
If your booking is having tour components which needs guaranteed
booking as per stipulated condition,
You will need to make payment of 100% of the tour package cost/ tour components
costs at time of booking process is undertaken..
No cancellation will be allowed once booking is made even if by some reason
short payment has been made. The tourist will have to
make entire payment whether he or she travels or not.
